Terms of Use

Last updated: January 2024

These Terms of Use ("Terms") govern your access to and use of the opterbruin website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Definitions

In these Terms:

• "We", "us", "our" refers to opterbruin
• "You", "your" refers to the individual accessing or using our website or services
• "Website" refers to the opterbruin website and all its pages
• "Services" refers to our consultation and claims assistance services

Use of Our Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable local, national, or international law
• Use the website to transmit or send unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to our systems or networks
• Interfere with or disrupt the website or servers connected to it
• Reproduce, duplicate, copy, or resell any part of the website without our express permission

Our Services

We provide consultation and assistance services related to benefits and pension claims. Our services are designed to help you understand your entitlements and navigate the application process.

Service Limitations

Please be aware that:

• We provide guidance and assistance, not legal representation in the traditional sense
• We cannot guarantee specific outcomes for any claim or appeal
• Final decisions on benefits and pensions are made by the relevant government agencies, not by us
• Our advice is based on the information you provide to us and the law as it stands at the time

Client Responsibilities

When using our services, you agree to:

• Provide accurate and complete information about your circumstances
• Inform us promptly of any changes to your situation that may affect your claim
• Respond to our requests for information or documentation in a timely manner
• Pay for services as agreed

Fees and Payment

Fees for our services are as listed on our website at the time of booking. We reserve the right to change our fees at any time, though changes will not affect services already agreed upon.

Payment terms will be agreed before services commence. We may require payment upfront for certain services or stages of work.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of opterbruin or our content suppliers and is protected by copyright laws.

You may not reproduce, modify, distribute, or republish any materials from this website without our prior written consent.

Information Accuracy

We endeavour to ensure that the information on our website is accurate and up to date. However, we do not warrant that the information is complete, accurate, or current.

Benefits and pension regulations change frequently. Information on this website reflects our understanding at the time of publication and may not reflect subsequent changes to law or policy.

Limitation of Liability

To the fullest extent permitted by law:

• We exclude all conditions, warranties, representations, or other terms that may apply to our website or any content on it
• We will not be liable for any loss or damage, whether in contract, tort, or otherwise, arising from your use of or inability to use our website or services
• We will not be liable for any indirect or consequential loss

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Termination

We may terminate or suspend your access to our website at any time, without prior notice or liability, for any reason, including breach of these Terms.

Either party may terminate an ongoing service agreement with reasonable notice. In such cases, you will be responsible for fees for services already rendered.

Changes to Terms

We may revise these Terms at any time by updating this page. You are expected to check this page periodically to take notice of any changes. Continued use of the website after changes constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact

Questions about these Terms should be directed to:

opterbruin
47 Clerkenwell Road
London, EC1M 5RS
United Kingdom

Email: [email protected]